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PakWheels — Dashboard, App & Inspection Reports

Leading the revamp of PakWheels' dashboard, mobile app, website and its detailed car-inspection reporting experience.

Role: Principal Product Designer
Timeline: Feb 2017 — Jan 2020
Platform: Dashboard · App · Website
Team: PakWheels
PakWheels — project banner

Overview

As a core member of the redesign team, I helped revamp PakWheels' internal dashboard, consumer-facing mobile app and website, along with the detailed car-inspection report — one of the most trust-critical touchpoints for buyers evaluating a used car.

The challenge

Car buyers and sellers needed a clearer, more trustworthy way to review vehicle condition, while the internal dashboard needed to keep pace with a growing catalogue and an increasingly complex inspection process.

Process

  1. 01 · Align

    Cross-functional discovery

    Collaborated closely with engineering, the inspection team and business stakeholders to define scope and priorities.

  2. 02 · Rebuild

    Dashboard redesign

    Rebuilt the core dashboard for clarity and faster day-to-day workflows.

  3. 03 · Design

    Inspection report design

    Designed the detailed car inspection report to present findings clearly and build buyer trust.

  4. 04 · Extend

    App & website rollout

    Extended the refreshed experience across the mobile app and website.

Selected screens

Outcome

A revamped dashboard, mobile app, website and car-inspection reporting experience, delivered through close cross-functional collaboration.